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Written by the engineers doing the work, not by a marketing department. Several of these come with video, because some things are easier to show than describe. Our channel has been watched 3,587,902 times, mostly by other plumbers.
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Everything else worth knowing
Why Do My Pipes Bang When the Washing Machine is On?
Loud banging pipes when your washing machine fills is water hammer. Here is what causes it, the damage it does, and the two ways to fix it.
Do You Need a Hive Signal Booster?
If your Hive keeps dropping offline the cause is usually a weak Zigbee signal. Here is how to tell, and exactly where to put the booster.
How to Program a Megaflo Direct Cylinder Timer
A Megaflo direct cylinder heats water with immersion heaters, which is expensive left running. Programming the off-peak timer can save hundreds.
Why Is My Boiler Making a Loud Banging Noise?
A boiler that bangs, whistles or sounds like a kettle has limescale on the heat exchanger. Here is what is happening and why ignoring it cracks it.
Water Leaking Through a Ceiling: What to Do Right Now
Water coming through a ceiling is urgent. Four steps in order, including the counterintuitive one that stops the whole ceiling coming down.
Unvented Cylinder Installation: Benefits and Upgrades
Mains pressure showers, no loft tanks and a silent system. What an unvented cylinder does, and why it legally must be fitted by a G3 qualified installer.
Emergency Boiler Repair in Crawley
Boiler failed and the house is cold? Three checks that might save you a call-out fee, the faults we see most often in Crawley homes, and when to just call.
Why Landlords Should Use One Trusted Plumber
Shopping around for the cheapest quote every time usually costs more. What a plumber who knows your property actually saves you, with a worked example.
Common Plumbing Problems in Older Homes
Lead pipes, galvanised steel, microbore heating and Victorian drainage. What period properties across West Sussex and Surrey actually suffer from, and what it costs.
Air Source Heat Pumps: Are They Right for Your Home?
An honest look at air source heat pumps: what they cost to install and to run, and the properties where they genuinely do not make sense yet.
Hydrogen-Ready Boilers: Should You Buy One?
Hydrogen-ready boilers cost the same as standard ones, so the answer is usually yes. What matters is not paying a premium for something most boilers already do.
Water Pressure Suddenly Dropped? Causes and Fixes
A sudden pressure drop points somewhere different from a gradual one. Here is how to tell whether it is your property or the mains, in about five minutes.
Boiler Error Codes: What the Fault Codes Mean
What your boiler fault code actually means, which ones you can safely resolve yourself, and which ones need a Gas Safe engineer straight away.
Gas Boiler Ban 2035: What It Actually Means
Nobody is taking your boiler away. Here is what the 2035 date actually covers, what you can still do, and what to fit if yours needs replacing now.
Boiler Keeps Cutting Out? Causes and Fixes
A boiler that fires then shuts down is protecting itself from something. Here is what you can check safely, and the point at which you should stop resetting it.
Landlord Tax Guide: Claiming Maintenance Costs
Which plumbing and heating costs are allowable against rental income, the repair against improvement distinction that catches people out, and what records to keep.
Radiators Cold at the Bottom? Here Is What It Means
A radiator hot at the top and cold at the bottom means sludge. Bleeding will not fix it. Here is what sludge is and what a powerflush actually does.
Landlord Property Maintenance Checklist
Every legal obligation, every seasonal task and realistic annual costs for a rental property, in one checklist you can work through each year.
Energy Efficient Heating: Practical Ways to Cut Your Bills
Free habit changes worth up to £460 a year, low cost improvements under £100, and the heating upgrades that actually pay for themselves.
No Heating or Hot Water? Emergency Checks
Six checks that take five minutes and resolve a large share of apparent boiler breakdowns, plus how to stay warm while you wait for an engineer.
Central Heating Not Working? Seven Things to Check
Seven checks that solve a surprising share of heating call-outs, in the order a heating engineer would work through them. Most cost nothing.
Emergency Plumber Near Me: What to Do Before We Arrive
Burst pipe or major leak? What you do in the first five minutes matters more than how fast a plumber arrives. Here is exactly what to do.
Low Water Pressure in the House: Causes and Solutions
Weak showers and slow taps have eight common causes, and one takes thirty seconds to rule out. Here is how to work out which one you have.
How to Prevent Frozen Pipes This Winter
A burst pipe can release hundreds of litres an hour. Ten practical ways to stop pipes freezing, the warning signs, and what to do if it happens anyway.
No Hot Water? Common Causes and Quick Checks
No hot water, lukewarm water, or heating working but taps cold. Each points to a different fault. Here is how to tell which one you have before calling anyone.
What to Do in a Plumbing Emergency
The five most common plumbing emergencies and exactly what to do in each, starting with the one action that matters more than everything else.
Boiler Keeps Losing Pressure? Here Is Why
Boiler pressure dropping means water is escaping somewhere. Here is how to find the leak, how to top the system up safely, and when to stop and call someone.
Boiler Making Strange Noises? What Each One Means
Banging, whistling, gurgling, humming or a bang on ignition. Each sound points to a different fault, and one of them needs the boiler switched off immediately.
How to Fix a Dripping Tap
A dripping tap wastes thousands of litres a year. Most are a worn washer or cartridge and take under an hour. Here is how, and when to stop and call someone.
How to Bleed a Radiator: Step by Step
Radiator cold at the top? That is trapped air and you can fix it yourself in ten minutes. Here is the safe way to do it, plus what to do if it does not work.
Understanding Your Gas Safety Certificate (CP12)
What a CP12 covers, your legal obligations as a landlord, what pass, at risk and immediately dangerous mean, and what to do when a tenant refuses access.
Five Signs Your Boiler Needs a Service Before Winter
Boilers rarely fail without warning. Five signs worth acting on before the cold arrives, including one that is a genuine carbon monoxide risk.
Powerflush Explained: What It Is and Who Needs One
What a powerflush actually does, how it differs from a chemical flush, the signs your system needs one, and what happens if you keep putting it off.
Smell Gas? What to Do Right Now
If you can smell gas, do not touch a light switch and do not use your phone indoors. Leave the property and call 0800 111 999. Here is the full sequence.
Boiler Repair or Replace? How to Decide
The age, the repair cost and the efficiency loss decide this, not a salesman. Here is the framework we use, including when we tell people to repair.
How to Choose the Right Boiler for Your Home
Combi, system or regular, and what size. Getting this wrong costs you every day the boiler runs. Here is how the decision actually gets made.
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