
Boiler Installation in Leatherhead
Fixed-price quotes, no hidden fees, and up to 18-year manufacturer guarantees on selected boilers.
We would like to use cookies to see how the site is used and whether our Google ads lead to enquiries. Nothing is set unless you accept. Cookie policy
Open 7 daysMon to Fri until 6pm, weekends 10am to 3pm
Surrey
Leatherhead and the villages around it, particularly Oxshott and Bookham, hold some very substantial property. The systems are correspondingly large, and they need designing rather than just replacing like for like.
Local knowledge
Large detached property, period houses in generous plots and considerable modern executive development. Multiple bathrooms are the norm rather than the exception, which effectively rules out combi boilers and puts these houses firmly into system boiler and unvented cylinder territory.
The defining issue in larger Leatherhead and Oxshott property is simultaneous demand. Three or four bathrooms running at once needs a properly sized unvented cylinder and adequate incoming mains flow, and a combi boiler simply cannot deliver it regardless of its stated output. We size these systems on actual measured flow and realistic simultaneous demand, and we are G3 qualified for the unvented work.
Leatherhead’s water is drawn from chalk and limestone aquifers, and it is exceptionally hard, averaging around 280 parts per million. When that water is heated, the calcium and magnesium drop out as scale. On a boiler heat exchanger the scale acts as insulation, so the boiler burns more gas to deliver the same heat, works harder than it should and eventually breaks down early.
The same scale works its way through the rest of the house. It clogs tap aerators and shower heads, calcifies the valves inside dishwashers and washing machines, and slowly narrows the inside of pipes until the pressure drops. An annual boiler service catches scale before it becomes a failure, and in most Leatherhead houses an ion-exchange water softener on the incoming main is worth considering.
The big houses around Leatherhead multiply the problem. A house with four bathrooms has four sets of shower valves and heads scaling at the same time, plus a large unvented cylinder whose coil and immersion collect scale every time it heats. Recovery times stretch, thermostatic valves start to drift and relief valves begin to weep. We service the boiler and the unvented cylinder together, and we are G3 qualified for the cylinder work. Our guide to unvented cylinders explains how they work.
Adding a bathroom or an en suite to a Leatherhead house often changes what the hot water system has to do, not just the room. Before we design one we check whether the cylinder and the incoming flow can serve the extra outlets while the others are running. We also recommend shower valves with replaceable cartridges, so the parts this water scales can be serviced later rather than the whole valve being cut out of a tiled wall. See bathroom installation.
Leatherhead has listed and period buildings alongside its modern executive homes, and the traditional plumbing in the older ones needs a different approach. Where pipes can run and where a flue can terminate are limited in an older building, so we survey in person before quoting rather than working from photographs. The same goes for older property in Headley and in Great and Little Bookham. See boiler installation and our guide to plumbing problems in older homes.
Leave the property, do not touch any switches, then call the National Gas Emergency Service on 0800 111 999. Once it is made safe, call us and we will handle the repair and recommissioning as Gas Safe registered engineers.
What we do here

Fixed-price quotes, no hidden fees, and up to 18-year manufacturer guarantees on selected boilers.

Full bathroom fit outs, shower rooms and en suites. Fixed price, proper waterproofing, tidy work.

Adey trained, using MagnaCleanse. Removes the magnetite sludge that is blocking your radiators and straining your boiler.
EmergencyLockouts, error codes, pressure loss and no hot water. Diagnosed properly and priced before we touch anything.

Air source and ground source. LCL Level 3 qualified with low-temperature heating design, which most installers skip.
Reviews
Had an emergency water leak, they responded immediately. Easily the best plumbing and heating company I've used in the Crawley. very fairly priced
It was 11pm at night last night and we had water gushing into our kitchen due to the bad weather. So we called 'Mend your home' and they got to us within minutes to assess the situation promptly. The guy was…
My loft boiler decided to implode overnight causing massive damage to my ceiling walls etc, David was round in no time stopping any further damage, isolating the fault, giving me options to replace, placing…
Questions
Mostly limescale. Leatherhead's water is exceptionally hard, averaging around 280 parts per million, and the scale clogs tap aerators and shower heads and slowly narrows the inside of pipes. Descaling or replacing the aerator or head is the quick fix. If pressure has dropped gradually across the whole house, the pipework or the incoming supply needs checking, and we test the flow before recommending anything.
In most Leatherhead houses it is worth it. An ion-exchange softener removes the calcium and magnesium, protecting the boiler, the hot water cylinder, shower valves and appliances such as dishwashers and washing machines. Leave the kitchen cold tap on unsoftened water for drinking. A softener does not replace the annual boiler service or the inhibitor in your heating system.
Not if three or four bathrooms run at once. A combi heats water on demand and cannot keep up, whatever output it claims. These houses need a system boiler with a properly sized unvented cylinder and enough incoming mains flow. We measure the flow and work out realistic simultaneous demand before recommending anything, and we are G3 qualified for the unvented work.
Yes. We cover Leatherhead and the KT22, KT23 and KT24 postcodes, including Fetcham, Great and Little Bookham, Oxshott and Effingham, plus Ashtead and Headley. It is around 40 minutes north west of our Crawley base, so we plan most work here in advance. In an emergency, call and we will tell you realistically when we can get there, and talk you through isolating the water.
A boiler service is from £105. An unvented cylinder needs its own annual check of the safety valves, expansion vessel and controls, which we quote at a fixed price before we start and can do on the same visit. In water this hard, that yearly check is also when we catch a scaling coil or a weeping relief valve before it becomes a failure.
Gas Safe registered, fixed prices, and open seven days a week. Tell us what is wrong and we will tell you what it costs.