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Surrey

Plumber in Reigate, Surrey

Reigate sits at the foot of the North Downs and the property here runs considerably larger and older than neighbouring Redhill. Bigger houses mean bigger systems, and bigger systems fail in ways that a standard combi swap does not solve.

  • RH2Postcodes covered
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Local knowledge

What we see in Reigate homes

Substantial Victorian and Edwardian villas, period cottages, and large detached property up toward Reigate Hill, alongside more conventional post-war housing at Woodhatch and South Park. Larger houses here frequently need system boilers with an unvented cylinder rather than a combi, because a combi physically cannot serve three bathrooms running at once no matter what output it claims.

Reigate sits on the chalk of the North Downs and the water is hard. Combine that with the large unvented cylinders these properties need and scale becomes the dominant maintenance issue. Cylinder coils and heat exchangers scale up, efficiency drops and eventually the immersion or the coil fails. Annual servicing and correct system protection matter more here than in a soft water area, and we are G3 qualified for the unvented work.

Reigate’s hard water in numbers

Reigate’s water is supplied mainly by SES Water and drawn through the chalk of the North Downs. It is classed as hard to very hard, typically between 257 and 280 parts per million. What that does to boilers and cylinders is covered above. It does just as much damage at the taps and showers, which is usually where people notice it first.

What scale does to showers and taps in Reigate

  • Pressure that fades over the years. Scale narrows pipes from the inside, so a gradual drop in flow, often worse on the hot side, usually points to scale rather than a leak.
  • Shower pumps and thermostatic valves. We regularly replace pumps and thermostatic valves in Reigate homes that scale has seized or set drifting, so the temperature wanders or the flow dies.
  • Blocked heads and aerators. Chalky crusts build on taps, shower heads and sinks. Descaling is the cheap first step, and replacing the part comes next.

Where a heating system has been topped up with this water for years, scale gets into the radiators and the boiler too, and a chemical powerflush breaks it down. A powerflush is from £400, typically £400 to £780 for an average three-bedroom home.

Should you fit a water softener in Reigate?

For most Reigate homes it is worth considering. A softener on the incoming main protects the boiler, the cylinder, the shower valves and your appliances, and it stops pipes narrowing further. Two things to know. Drinking water should come from an unsoftened tap, so we leave the kitchen cold tap on the hard supply. And do not treat a softener as a substitute for the annual boiler service or the inhibitor in your heating system, because it does nothing for sludge.

Character homes in Reigate’s conservation area

Reigate’s conservation area, and the older streets toward Reigate Hill and Reigate Heath, hold character homes where the building limits pipe routes and flue positions. We survey these in person and settle the route before quoting, rather than discovering the problem on fitting day. The post-war houses in Woodhatch and South Park are usually more straightforward, and a combi often suits them where it would not suit a villa up the hill. See boiler installation.

Smell gas in Reigate?

Leave the property, do not touch any switches, then call the National Gas Emergency Service on 0800 111 999. Once it is made safe, call us and we will handle the repair and recommissioning as Gas Safe registered engineers.

What we do here

Our most requested work in Reigate

Gas Safe registered engineer diagnosing a boiler fault Emergency

Boiler Repairs in Reigate

Lockouts, error codes, pressure loss and no hot water. Diagnosed properly and priced before we touch anything.

Fixed price quote
Emergency plumber repairing a leaking pipe in a Crawley home Emergency

Emergency Plumber in Reigate

Burst pipes, active leaks, no heat, no hot water. Gas Safe registered and answering the phone 7 days a week.

Fixed price quote

Reviews

What customers across the area say

Google

Had an emergency water leak, they responded immediately. Easily the best plumbing and heating company I've used in the Crawley. very fairly priced

yannick jCrawley
Facebook

It was 11pm at night last night and we had water gushing into our kitchen due to the bad weather. So we called 'Mend your home' and they got to us within minutes to assess the situation promptly. The guy was…

Jamie MccoyVerified customer · May 2018
Google

My loft boiler decided to implode overnight causing massive damage to my ceiling walls etc, David was round in no time stopping any further damage, isolating the fault, giving me options to replace, placing…

adam mooreVerified customer

Questions

Plumbing in Reigate, answered

Why do my taps and shower heads keep blocking in Reigate?

Because Reigate's water is hard, typically 257 to 280 parts per million, drawn through the chalk of the North Downs. The calcium and magnesium solidify into scale inside taps, shower heads and pipes. We can descale or replace the affected parts and advise on prevention, which usually means a water softener or scale reducer on the incoming main.

Should I get a water softener installed in Reigate?

In most Reigate homes, yes. The water is classed as hard to very hard, and a softener protects the boiler and cylinder from scale, stops pipes narrowing and keeps shower valves working. Leave a hard water tap in the kitchen for drinking, and keep the annual service, because a softener does nothing for the sludge on the heating side.

Do I need a system boiler rather than a combi in Reigate?

For the larger Victorian and Edwardian houses toward Reigate Hill, usually yes. A combi cannot serve two or three bathrooms at once, so a system boiler with an unvented cylinder is the better fit. The post-war houses in Woodhatch and South Park often suit a combi. We measure the incoming flow before recommending either, and quote a fixed price.

Do you cover Reigate Heath, Woodhatch and South Park?

Yes. We cover the whole RH2 area, including Reigate Hill, Reigate Heath, Woodhatch, South Park, Sidlow and Doversgreen, plus Betchworth. It is around 20 to 25 minutes from our Crawley base, and we are often in Redhill or Horley the same day. In an emergency, call us first and we will be straight with you about timing.

What does a boiler service cost in Reigate, and does the cylinder need one too?

A boiler service is from £105. If you have an unvented cylinder, it also needs an annual check of its safety valves, expansion vessel and controls by a G3 qualified engineer. We quote that at a fixed price and do both on one visit. In Reigate's hard water it is also when we catch a scaling coil before hot water recovery slows.

Need a plumber in Reigate?

Gas Safe registered, fixed prices, and open seven days a week. Tell us what is wrong and we will tell you what it costs.

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