EmergencyEmergency Plumber
Burst pipes, active leaks, no heat, no hot water. Gas Safe registered and answering the phone 7 days a week.
Fixed price quote
Gas Safe RegisteredFamily run since 2017
Plumbers and heating engineers in Crawley, Horsham and Surrey. The plumbers other plumbers learn from
Emergency plumbing, boilers and heating across Crawley, Horsham, Horley and Surrey. Fixed prices, up to 18-year boiler guarantees, open seven days a week.
- Fixed quotes, zero hidden fees
- We fix other plumbers' mistakes
- Open 7 days, no weekend premium
Gas SafeCity & GuildsLCL Awards ACSAdey TrainedG3 UnventedWRAS Qualified
3.5M+YouTube views teaching the trade
500+reviews and comments across the web
18 yrsmaximum boiler guarantee
9+years serving West Sussex
What we do
Everything from a dripping tap to a full boiler swap
One team, properly qualified across plumbing, gas and heating. That means fewer trades in your house and nobody blaming the other one when something does not work.
Emergency
Boiler Installation
Fixed-price quotes, no hidden fees, and up to 18-year manufacturer guarantees on selected boilers.
Free fixed quote
EmergencyBoiler Repairs
Lockouts, error codes, pressure loss and no hot water. Diagnosed properly and priced before we touch anything.
Fixed price quote
Powerflush & MagnaCleanse
Adey trained, using MagnaCleanse. Removes the magnetite sludge that is blocking your radiators and straining your boiler.
£400
Bathroom Installation
Full bathroom fit outs, shower rooms and en suites. Fixed price, proper waterproofing, tidy work.
Free fixed quote
Already been quoted?
Send us the quote. We will try to beat it.
If you are shopping around, save yourself the third appointment. Send us the figure you have been given, or a photo of the quote, and we will tell you straight whether we can beat it.
And if we cannot beat it, we will tell you that too. A quote that already looks fair is worth knowing about.
Challenge my quoteWhat customers say
Over 500 reviews and comments, and not one of them written by us
These are real reviews from Google, MyBuilder, Yell and Facebook. Follow any of the links and read the rest for yourself.
Google
Had an emergency water leak, they responded immediately. Easily the best plumbing and heating company I've used in the Crawley. very fairly priced
Facebook
It was 11pm at night last night and we had water gushing into our kitchen due to the bad weather. So we called 'Mend your home' and they got to us within minutes to assess the situation promptly. The guy was…
Google
My loft boiler decided to implode overnight causing massive damage to my ceiling walls etc, David was round in no time stopping any further damage, isolating the fault, giving me options to replace, placing…
Yell
Brilliant service, new boiler looks amazing. Myron David explained everything and made it simple to understand from the quoting to the install. Lovely team
Google
Converted my boiler to a combi boiler took 2 days really mindful of our home and finished the work couldn’t be happier with the outcome thank you Myron
Yell
After they installed a heat pump for my Dad, I was so impressed I got them to replace an ancient boiler in our home. Their price was great and the job was amazing. They explained everything afterwards and made…
How it works
Three steps, no runaround
01
Tell us what is wrong
Call us or send the form. If it is an emergency we will talk you through making it safe while we are on the way.
02
You get a real price
A fixed figure for planned work, before anything starts. No hourly meter and nothing added on at the end.
03
We do it properly
Gas Safe registered, correct parts, floors covered. Then we show you what we did and why it failed in the first place.
Where we work
Based in Crawley, covering West Sussex and Surrey
Being local is not a marketing line. It is the difference between a van fifteen minutes away and one stuck on the M25.
Common questions
What areas do you cover?
We are based in Crawley and cover West Sussex and Surrey. Crawley, Horsham, Horley, Copthorne and East Grinstead are our closest areas and get the fastest response. We also regularly work in Haywards Heath, Redhill, Reigate, Burgess Hill, Caterham, Oxted, Dorking, Epsom, Croydon and Sutton. For larger work such as boiler installations we travel further, including into London and Brighton.
Are you Gas Safe registered?
Yes. Every engineer is Gas Safe registered and DBS checked. We also hold City and Guilds Level 2 and Level 3 plumbing qualifications, LCL Awards ACS for gas appliances, G3 for unvented hot water systems, WRAS water regulations, and LCL Level 3 for air source and ground source heat pumps. Ask to see the card on the day, and if any engineer ever refuses to show you one, do not let them touch your gas.
How much does it cost, and are your prices fixed?
For planned work you get one fixed price covering parts and labour before we start, with no hidden fees and nothing added at the end. Emergency call-outs are the exception because we cannot know the fault before we see it, so those are priced on the job, but you still get the figure before any work begins.
How long is the guarantee on a new boiler?
We can offer up to 18-year manufacturer guarantees on selected boilers. On selected boilers, subject to manufacturer terms, correct system protection and annual servicing. We register the guarantee with the manufacturer on your behalf and notify Building Regulations, so you get the paperwork without chasing it.
Do you charge extra at weekends?
No. We are open seven days a week (Monday to Thursday 8:30am to 6pm, Friday 8am to 6pm, Saturday and Sunday 10am to 3pm) and weekend work is charged at the same rates as weekdays. Several of our reviews mention exactly this, including customers who were surprised not to be charged a weekend rate.
Can you fix work another plumber got wrong?
Yes, and it is a meaningful part of what we do. We are regularly called in to put right installations that were done badly or left unfinished, including work by large national firms. We will tell you honestly what was done wrong, what it will take to correct, and whether any of it can be salvaged.