Immediate Steps: Is It Really an Emergency?

Before you call us out, do a quick visual check. It might save you an emergency callout fee!

• Do you smell gas? If you smell gas, turn off the supply at the meter immediately, open all windows, leave the property, and call the National Gas Emergency Service on 0800 111 999. Once they have capped the leak, call us to repair the fault.
• Check the boiler pressure: Look at the pressure gauge on the front of your boiler. If it's below 1 bar (usually in the red zone), the boiler won't fire up. You may have a hidden leak. We recommend booking a diagnostic visit so we can safely locate the fault.
• Check your thermostat: It sounds obvious, but make sure your thermostat hasn't run out of batteries or been accidentally turned down!

Common Causes of Boiler Breakdowns in Crawley Homes

Many homes in Crawley, from the newer estates in Kilnwood Vale to the older properties in Southgate, suffer from similar heating issues:

• Frozen Condensate Pipes: During freezing West Sussex winters, the plastic pipe leading from your boiler to the outside drain can freeze solid, causing the boiler to shut down for safety.
• Sludge Buildup: Older heating systems accumulate black iron oxide sludge. This destroys pumps and blocks heat exchangers. If your radiators are cold at the bottom, you urgently need a powerflush.
• Failing Components: If your boiler is over 10 years old, components like the fan, gas valve, or printed circuit board (PCB) begin to fail. Constant repairs are a false economy—it might be time to consider a new boiler installation.

Why Choose a Local Crawley Gas Safe Engineer?

When your heating fails, your first instinct might be to call a massive national company. Here is why choosing a highly-rated local business like Mend Your Home is a much better idea:

• Faster Response Times: We are based right here in the West Sussex area. We don't have to dispatch someone from London. We can reach Crawley properties fast.
• No Call Centers: When you call us, you speak directly to an experienced professional, not an automated switchboard.
• Reputation Matters: We rely on our 5-star local reputation. We won't try to aggressively upsell you a new boiler if a simple repair is possible. We provide honest, transparent advice.
• Fully Gas Safe Registered: Never risk using an unregistered handyman. We are fully insured and Gas Safe registered (No. 656331) for your complete peace of mind.

Need More Information?

We've put together a comprehensive FAQ section covering everything from boiler pressure to CP12 certificates for landlords. But remember, if you're ever in doubt, the safest option is always to call a professional.