About Mend Your Home

Your trusted partner for all plumbing and heating needs in Crawley and surrounding areas

Our Story

Mend Your Home was established in 2017 as a trusted, family-run local business with a simple mission: to provide honest, reliable, and professional plumbing and heating services to homeowners, landlords, and estate agents across West Sussex and Surrey.

What started as a one-person operation has grown into a trusted name built entirely on community and an obsession with customer satisfaction. We are a community-focused team, here for absolutely everyone who needs us, while consistently delivering the highest standards of quality and workmanship. We're proud to have served thousands of satisfied customers and maintained a highly trusted reputation across multiple review platforms.

As a local, family-run business, we understand the importance of reliable plumbing and heating systems. We treat every home as if it were our own, ensuring that every job is completed to the highest standard, backed by our commitment to transparent pricing and trusted service.

Why Choose Us?

Over 12+ Years Experience

Gas Safe Registered

Fully Insured

5/5 Star Rating

Our Qualifications & Accreditations

Certified professionals you can trust

Gas Safe Registered

All our engineers are registered with Gas Safe, the official gas registration body in the UK. This means we're legally qualified to work on gas appliances and boilers.

City and Guilds Qualifications Level 2 Plumbing and Level 3 Plumbing

Our team holds City and Guilds qualifications level 2 plumbing and level 3 plumbing, demonstrating our technical expertise and knowledge.

LCL Awards ACS

We hold LCL Awards Approved Certification Scheme (ACS) qualifications, covering the installation, maintenance, and repair of gas appliances.

Unvented Hot Water Systems (G3)

Certified in Unvented Hot Water Systems (G3) to install and service unvented systems, ensuring safe and efficient hot water supply in your home.

WRAS Water Regulations Qualified

We are 100% WRAS water regulations qualified, ensuring all our plumbing work strictly meets UK water supply standards and regulatory requirements.

LCL Level 3 Heat Pump Award

Proud holders of the LCL Level 3 Heat Pump Award. We provide expert installation, repair and servicing of air source and ground source heat pumps.

Low-Temperature Heating Design

Certified in Low-Temperature Heating Design to ensure maximum efficiency from modern heating solutions and renewable energy systems.

Level 3 Certificate in Energy Efficiency (Part L)

Holding the Level 3 Certificate in Energy Efficiency (Part L), guaranteeing that our heating system designs are environmentally friendly and highly efficient.

Adey Powerflush Trained

Professionally trained by Adey for powerflush and MagnaCleanse heating system cleaning, ensuring maximum efficiency.

Our Core Values

The principles that guide everything we do

Reliability

We show up on time, complete work as promised, and stand behind our guarantees. You can count on us to be there when you need us.

Quality

We never cut corners. Every job is completed to the highest standard using quality parts and professional techniques.

Transparency

We provide clear, upfront pricing and explain exactly what work needs to be done and why.

Customer Care

Your satisfaction is our priority. We treat your home with respect, clean up after ourselves, and ensure you're completely happy with the work.

Our Commitment to You

Emergency Service
We understand that plumbing and heating issues can't wait. That's why we offer emergency services and strive to respond to all inquiries promptly.
Professional Service
From the moment you contact us to the completion of the job, you'll experience courteous, professional service. We communicate clearly, arrive on time, and respect your property.
Fair Pricing
We provide competitive, transparent pricing with no hidden costs. You'll receive a clear quote before we start work, and we'll never increase the price without discussing it with you first.
Quality Guarantee
We stand behind our work with comprehensive guarantees on both parts and labor. If you're not satisfied, we'll make it right.
Ongoing Support
Our relationship doesn't end when the job is done. We're here to answer questions, provide advice, and handle any follow-up needs you may have.

Ready to Experience the Mend Your Home Difference?

Contact us today for professional plumbing and heating services you can trust

Call: 07960 066300 Get a Quote

Have more questions? Check out our Frequently Asked Questions.

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